ZAG is known for a client-centered approach in everything we do. We view our role as truly collaborative, offering strategic guidance and information technology solutions based on a client’s specific needs. We even have an executive-level team dedicated to providing IT strategy to prospective customers and clients alike.
Joe Foos, who has been with ZAG for seven years, is an integral part of the Client Strategy team. Having started out in a sales and marketing role with the organization, Joe embodies the company’s values, from initial contact with potential clients to ensuring business objectives are met.
What is your educational background?
I hold a Bachelor of Science degree in organizational behavior from the University of San Francisco.
When did you get started in the tech industry?
About 1990, when software came in cardboard boxes full of floppy disks that required a few hours to install.
Why did you decide to join ZAG?
The people and the values – when you “feel” the customers’ pure joy and trust they have in a vendor, you know it’s a special place.
What are some of your accomplishments?
In my years at ZAG, I helped develop the Managed Service business practice that provides the best value for clients struggling to figure out how to avoid technology-related surprises while keeping costs predictable.
Who has supported you in your role?
Everyone, because they all know my job is really just a reflection of my clients’ needs, so helping me helps clients directly, which is what everyone loves to do.
How would you suggest the industry improve (overall)?
Companies in this space should work toward elevating the value of technical people in all organizations. The more you include them in strategic planning conversations earlier, the less likely you will need them to “save the day” later.
And some personal questions…
Where is the first place you want to travel once it’s safe to do so again?
Hawaii – but only when the locals also feel comfortable enough welcoming us to their home islands, where we all want to share the same ocean waves and swimming pools.
What is the last good book you read or movie you watched?
I recently discovered Blinkist for book-reading – which is like Cliff’s Notes for non-fiction books you want to just learn the best practices from. It’s how Elon Musk and Warren Buffett read several books per week.
What piece of advice would you give to your younger self?
Listen to your elders … they really do know what they are talking about and can help you save time and avoid rookie mistakes in life.
Want to meet more of our ZAG employees? Click here to read more about C.J. Morgan, Senior Database Administrator/Architect.