Whether you’re looking to offboard tedious IT tasks or free up your team to focus on strategic initiatives, ZAG has a managed IT services plan to fit your needs.
As a managed services provider serving America’s critical industries, we are a trusted partner to businesses that need proactive technology management and strategy.
RMM Security+ Plan
We resolve IT security issues before they become problems through proactive management, monitoring, and maintenance of your most critical IT assets. We help secure your systems to keep you online, all the time.
MANAGED USER Support Plan
In addition to keeping your systems online, the Managed User Support plan adds remote help desk and support. This includes a multi-tiered phone and email support center, file system and app management, plus many other services.
ALL MANAGED Plan
If you need to augment your in-house IT team—or outsource the management and security of your IT assets and critical business applications—we recommend our All Managed solution. In addition cost predictability, this includes expert guidance from business strategists and onsite support from our expert systems engineers.
Complete IT Managed Services
Third Party Application Updates
Workstation Patching
Server Patching
Workstation Disk Space Monitoring
Automated OS Updates
Automated Antivirus Updates & Management for Workstation
Automated Antivirus Updates & Management for Server
Remote Control
Server Monitoring
Network Device Monitoring
Backup Monitoring
Semi-Annual Switch, Router, Firewall Firmware Updates
Security Package:
- – DMARC
- – Dark Web Monitoring
- – Cisco Umbrella
- – Network Detective Scans (Qtrly, Semi-annual, Annual)
- – External Vulnerability Testing
End-User Remote Support
Workstation Remediation
AD Add / Move / Change
Printer Troubleshooting
Security Group Management
Basic File Systems Management
Onsite Support (when needed)
Infrastructure Remediation
Backup Remediation
RMM Security+
Managed User Support
All Managed
Why ZAG is Different
What makes ZAG truly different is that we learn your business before recommending any technology investment.
We work with you to learn the business problems are you trying to solve, and whether that can be solved by process before technology.
We invest time to gather information before scoping requirements, including functional needs, cost, manageability, and more.
