About ZAG Technical Services | MSP for Critical Industries

The ZAG difference

ZAG Technical Services is a managed service provider (MSP) that specializes in managed IT services, software, data, and cybersecurity solutions custom designed to meet the needs of the nation’s most critical businesses. We deliver with over 22 years’ experience and 200+ documented standards that define how we secure, protect, and help America’s critical industries succeed.

ZAG is proud to be MSP VERIFY™  CERTIFIED: TOP 1% MSP

We learn your business

across inner workings, challenges, and strengths—so we can deliver solutions that drive real success

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We invest time

to gather the right insights when scoping requirements, including functional needs, cost, manageability, and more

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We work with you

collaborating every step of the way to identify the right managed IT, cybersecurity, software and data solutions

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Access the ZAG Essential IT Solutions Guide for an overview of our most in-demand capabilities

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Partnering for value

We partner with a variety software and network companies for their quality solutions and vision for the future of business. Our mission is to enable your company’s success leveraging the very best technology has to offer.

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Unlock your company's competitive advantage

Reach out to a ZAG Technology Services expert so we can tailor a custom IT solution

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Industries served

ZAG collaborates with the nation’s most critical industries and sectors to deliver customized IT solutions. From farm to warehouse, in-office to remote and in the field, ZAG’s information technology architects and engineers know your sectors inside and out. If you have a problem, we’ve probably already found an answer for it.

Agribusiness

Manufacturing

Professional Services

Healthcare

Public Works

Financial

Defense Contractors

Enabling your success

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Mission

Enabling our clients to succeed is at the core of all of ZAG’s practices. Our mission is to help you succeed your mission. Our client-focused approach ensures that your IT solutions drive ROI, provide a competitive advantage, and help your business grow.

Values

ZAG holds five core values to be critical to who we are and how we serve our customers:

Integrity Foremost
Client-centered
Accountable Always
Teamwork Throughout
Exceptional the Goal

Vision

ZAG’s vision is to create a future where technology is a competitive advantage. We work to form this future through the application of robust security, new applications, and customized technology strategy.

Driving technology solutions into the future

1998 - ZAG begins

ZAG is founded with an engineering and service delivery focus by Greg Gatzke. The company’s engineering approach is driven by client needs, actively leveraging products and technology to allow its clients to maximize productivity while ensuring network security.

2006 - Refining expertise in agribusiness

Greg grew up around agriculture watching the three generations before him farm across the country. Combining his history in the industry with the technical expertise the company gained from working with clients in fresh produce, ZAG refines its primary focus are to fresh produce and agriculture with an emphasis on supporting the food supply chain.

2008 - Expanding into managed services

ZAG begins transforming its help desk to a customer support center, taking a major step toward establishing its managed services offering.

2012 - Building with IT project management

The project management line of business is created to better serve clients in planning and implementation of high-level IT projects, ensuring they’re on time, within scope, and on budget.

2014 - Defining our vision

After more than 15 years in business, ZAG establishes its shared values with help from its team members, along with formalizing its vision to “Build a future where technology is a competitive advantage.”

2017 - Launch of business application

ZAG establishes its business applications line of business aimed at providing clients with custom-built applications to streamline their business.

2022 - Launch of data & software services

ZAG established the data and software Services division to expand its portfolio of applications and data services. Today, agribusinesses make up approximately 80% of ZAG’s business, comprised of clients like Latitude 36 Foods, The Nunes Company, Pacific International Marketing, Dobler & Sons, Index Fresh, and more.