ZAG Technical Services

Solutions architects

ZAG Solutions Architects plan and engineer information technology solutions aligned with your long-term strategy. We follow manufacturer best practices to deliver a reliable business solution that exceeds your needs. Aligning your long-term IT strategy with your business objectives ensures that our solutions deliver value to your business. ZAG delivers well-engineered solutions to companies, whether a small business or billion-dollar enterprises.

PROJECT MANAGEMENT

The Project Management Office is a key part of our information technology consulting services. PMO enables ZAG to deliver effective solutions, in a predictable manner, in highly complex environments. As the complexity of technology integration increases, so does the need for solutions that are more predictable and defined, where outcomes can be measured and managed.

SYSTEMS ENGINEERING

ZAG’s engineering philosophy begins with understanding your needs and the business problems you’re trying to solve. By doing this, we are able to design an information technology solution that meets your goals. ZAG engineers keep your network up and running and deliver ongoing improvements so that you can focus on growing your busines.

BUSINESS APPLICATIONS

ZAG’s Business Application group can help you make sense of your business. We have deep expertise in business intelligence and reporting, app development, and even team collaboration solutions. From Microsoft Power BI dashboards to reports simplifying complex datasets such as financial and operations information, we can surface meaningful insights that help grow your business.

IT SECURITY

The biggest IT security risks are the ones you don’t see coming. Many organizations cover the basics and assume that is enough. The use of firewalls, anti-virus protection, regular backups is a start. Only a comprehensive strategy can stop a malicious attack or a rouge insider. ZAG has a deep understanding of modern security threats. We can secure your business.

FINANACE & FUNDING

There’s more to managed IT services than technology. Our relationships with companies like Microsoft, Cisco, and Citrix (among many others), allows us to access funding and resources not available to most IT providers. We can get financial assistance with everything from project scoping workshops to migration of entire data centers to the cloud.

PRODUCT MANAGEMENT

ZAG’s Product Lifecycle Management team delivers IT procurement and lifecycle management capabilities for your company. From simple ordering and delivery to software license management we become a single point of contact for your IT procurement, asset management, and life cycle needs.

CLIENT SERVICES

ZAG provides phone and email frontline assistance or augmentation your end-user support team. Whether it’s end-user service requests or providing a client’s support team with an escalation branch, we have your organization covered. We offer varied support platforms for our diverse client base. Our number one goal is always client satisfaction.

SYSTEMS OPERATIONS

ZAG’s experienced team is certified in vendor product and system integration that combines collaborative arrangement and SLA’s customized for your business. We help your team maintain a smooth, consistent, stable, and secure network operation, simplify systems management, while delivering a path to reduced costs and improved productivity.

CLIENT STRATEGY

We believe that IT can be a competitive advantage for every business. We uniquely provide a dedicated technology strategist to clients, an experienced executive with the knowledge and skills to bridge the gap between your IT department and the C-suite. From strategic planning to budgeting to technology investment decisions, consider them your virtual CIO.

Solutions Architects

ZAG Solutions Architects plan and engineer information technology solutions aligned with your long-term business strategy, ensuring that your IT investments deliver business outcomes and competitive advantage. LEARN MORE

Project Management

Project Management is key to the successful delivery of your IT project investments. Our expert team works in lockstep with yours, to deliver effective solutions, in a predictable manner, in highly complex environments. On time, every time. LEARN MORE

Systems Engineering

ZAG’s engineering philosophy begins with understanding your needs and the business problems you’re trying to solve. We keep your network up and running, delivering ongoing improvements so that you can focus on what matters most: growing your business. LEARN MORE

Business Applications

ZAG’s Business Application group can help you make sense of your business. We have deep expertise in business intelligence and reporting, app development, and even team collaboration solutions. From Microsoft Power BI dashboards to reports simplifying complex datasets, we surface meaningful insights that help grow your business. LEARN MORE

IT Security

The biggest IT security risks are the ones you don’t see coming. The use of firewalls, anti-virus protection, regular backups is a start. Only a comprehensive strategy can stop a malicious attack or a rogue insider. ZAG has a deep understanding of modern security threats. We can secure your business. LEARN MORE

Finance & Funding

There’s more to managed IT services than technology. Our relationships with companies like Microsoft and Cisco (among many others), allows us to access funding and resources not available to most IT providers. We can get financial assistance for project scoping workshops through migration of data centers to the cloud. Contact us to discuss your next project.

Product Lifecycle Management

ZAG’s Product Lifecycle Management team delivers IT procurement and lifecycle management capabilities for your company. From simple ordering and delivery to software license management, we become a single point of contact for your IT procurement, asset management, and life cycle needs. LEARN MORE

Product <strong>Lifecycle Management</strong>

Client Services

ZAG provides phone and email frontline assistance or augmentation your end-user support team. Whether it’s end-user service requests or providing a client’s support team with an escalation branch, we offer several support platforms to serve your business needs. LEARN MORE

Systems Operations

Our experienced team is certified in vendor product and system integration with SLA’s customized for your business. We help your team maintain a stable and secure network operation, simplify systems management, while delivering a path to reduced costs and improved productivity. LEARN MORE

Client Strategy

We believe that IT can be a competitive advantage for every business. We uniquely provide a dedicated technology strategist to clients, an experienced executive with the knowledge and skills to bridge the gap between your IT department and your executive team. From strategic planning to technology investment decisions, consider them your virtual CIO. LEARN MORE

Client-Focused

ZAG empowers our clients’ success through intelligent business solutions that increase employee productivity, network security, and team collaboration. Technology is an integral part of doing business, and we aim to ensure your IT investments drive ROI, provide a competitive advantage, and help your business grow.

We earn your business every day with a unique no-lock contract and a genuine commitment to your success.

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Consulting Services

360˚ IT Assessment

A comprehensive assessment of the health of your IT security, network, and much more.

Managed Services

Complete managed services, from 24/7/365 help desk to backup and network remediation services.

Cloud Services

Get more value from your IT investments by moving shared resources to the cloud.

Security

Protect your corporate data, meet compliance requirements, improve network security.

Disaster Preparedness

Prepare your company for an IT disaster and implement protocols to prevent one in the first place.

Mobile Solutions

Enable a mobile workforce, while maintaining control of your corporate data and securing your network.

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A vision and a Mission

ZAG’s vision is simple and has very little to do with us. In fact, it’s all about you. We believe that technology can be a competitive advantage for you, your people, and your business. We work to create this future every day.

Our Mission is Your mission