How many documented standards does your MSP have? ZAG has over 200.
It can be hard to know whether your managed service provider is keeping their promises. One reliable way to measure their effectiveness is through their defined set of standards. Do they have standards in place, and are they following them?
ZAG has documented over 200 procedures, policies and best practices we follow throughout every engagement. From disaster recovery practices to ongoing management musts, we use our guidelines as a roadmap for our work, surrounding every client with the resources and service they need to succeed.