March 21, 2016, San Jose, California — ZAG Technical Services (ZAG) announced today it has achieved Premier Certification from Cisco. To earn Premier Certification, ZAG had to meet standards for networking competency, service, support and customer satisfaction set forth by Cisco.
“We are extremely excited to be recognized as a Premier Cisco Partner. At ZAG, we focus on enabling our clients to succeed, and partners such as Cisco are key in this enablement,” said Greg Gatzke, President of ZAG Technical Services.
As a Cisco Premier Certified Partner, ZAG demonstrates a range of technical expertise. To achieve Cisco Premier Certification, ZAG was required to achieve the Cisco Express Foundation Specialization. This specialization includes tests on technical competency in the integration of basic routing and switching, wireless LANs, and security technologies. In addition, ZAG was required to integrate a base level of Cisco Lifecycle Services into their offerings and demonstrate measurably high levels of customer satisfaction based on independently audited customer satisfaction surveys.
The Cisco Channel Partner Program helps our partners build the sales, technical and services skills required to deliver Cisco solutions and a customer’s business outcomes. Through the program’s specializations and certifications, Cisco recognizes a partner’s expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates a partner’s technology skills, business practices, customer satisfaction, pre-sales and post-sales support capabilities, and other critical factors that customers consider when choosing a trusted partner.
About ZAG Technical Services, Inc
ZAG Technical Services, Inc. (ZAG) is an award-winning IT consulting firm specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. ZAG enables clients to succeed with digital transformation solutions by delivering even greater value in IT assessments, consulting, managed services, and support. With headquarters located in San Jose, California, ZAG serves businesses throughout the Northwest United States.
To learn more about ZAG Technical Services, contact us or call +1 408.383.2000.
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