San Jose, Calif., July 5, 2022 — ZAG Technical Services (ZAG), an award-winning IT consulting firm, managed services, and IT security provider, today announced the promotion of Thuan Ngo to Vice President of Data and Software Services. In this role, Thuan will drive the expansion of ZAG’s portfolio of applications and data services to further empower clients with innovative solutions that emphasize automation and data insights to achieve business goals.
Thuan joined ZAG as Director of Business Applications, where he’s cultivated a team dedicated to providing clients with the solutions needed to utilize applications and data capabilities as a competitive advantage for their business.
Thuan initially transitioned to ZAG from the California Department of State Hospitals, where he was Chief of Enterprise Applications, leading a diverse technology team in modernizing the enhancement and support of local and enterprise applications for all hospitals. Previous experiences also include leading global teams of data engineers and analytics technologists through modernizations and digital transformations.
“ZAG recognizes the competitive advantage that business applications and the use of data analytics can have for the clients we serve,” Ngo said. “We’re constantly looking at ways we can build on the solutions we provide to meet the needs of the companies we work with, and investments in building out this line of business at ZAG is critical to that objective.”
Ngo’s new role will also help establish ZAG as a resource for businesses looking to adopt robotic process automation (RPA), which involves taking repetitive tasks and automating them using technology solutions with various levels of complexity. These solutions can be connected and/or coordinated to create automated workflows, cost avoidance/reductions, managing errors and waste, while increasing capacity, efficiency, and quality. Building this practice within ZAG will help add another layer of intelligence for clients within the manufacturing and food processing industries.
“Establishing this expanded role within ZAG is in line with our long-term strategy of providing our clients with more value through data-driven technology strategy,” said Greg Gatzke, President, ZAG. “Thuan has already had a huge impact across our clients and we’re looking forward to seeing continued innovation come out of his team in the future.”
ZAG Technical Services, Inc. (ZAG), is an award-winning IT consulting firm and managed services provider (MSP) specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. ZAG enables clients to succeed with digital transformation solutions by delivering even greater value in IT assessments, consulting, managed services, and support. Headquartered in San Jose, Calif., and with offices in Salinas, Calif., Meridian, Idaho, ZAG is the premier provider of information technology for Western agribusinesses.
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