San Jose, Calif., May 9, 2022 — ZAG Technical Services (ZAG), an award-winning IT consulting firm, managed services, and IT security provider, today announced that CRN®, a brand of The Channel Company, has named Christie Fisher, Vice President of Service Delivery, and Brittany Cruz, Sr. Manager, Revenue Operations & Asset Lifecycle Management, to its Women of the Channel list for 2022. This esteemed list honors the incredible accomplishments of female leaders in the IT channel. Those named on this annual list come from all corners of the IT channel — including vendors, distributors, and solution providers whose vision, expertise, and contributions make an impact on the industry every day.
By bringing innovative concepts, strategic business planning, and comprehensive channel initiatives to life, these extraordinary women support partners and customers with exceptional leadership. CRN celebrates these women, who are so deserving of recognition, for their constant dedication to channel excellence.
In her role, Fisher oversees the delivery of services and solutions to clients as part of the executive leadership team. Her success at ZAG is rooted in her ability to set strategic initiatives for clients and call on her extensive technical experience in network and systems engineering to assure projects are executed to ZAG’s high standards. She oversees the operational planning and oversight for the engineering, business applications, project management, IT security and compliance, and client operations departments, ensuring that ZAG effectively delivers services and solutions in line with client expectations. Over the last year, Fisher has executed the management and oversight of 70% of the ZAG workforce, many of whom have direct responsibilities related to the channel and ZAG’s vendor partners. She’s also tasked with ensuring ZAG’s internal standards are aligned with the company’s partners.
Cruz joined ZAG as Revenue Operations Manager, where she was instrumental in maturing revenue operations and streamlining numerous processes across the sales and quoting process. She was promoted to Senior Manager, Revenue Operations and Life Cycle Management, where she has a direct impact on the relationships ZAG has with its vendor partners through the channel. Since joining ZAG, Cruz created a vendor management program, which included a process for certifications and partner program tracking. This allows ZAG to keep up-to-date with ongoing tasks related to channel-based needs and continue building relationships with vendors through ongoing networking and outreach. Prior to joining ZAG, Cruz worked for Zumasys.
“We’re proud of the incredible work Christie and Brittany do on behalf of our clients each and every day, and to see them highlighted on this list is proof that the role they play is critical to ZAG’s success,” said Greg Gatzke, President, ZAG. “The contributions they both continue to make elevate ZAG and allow our company to continue to provide managed IT services and IT consulting to clients seeking to use technology as a competitive advantage.”
“We are proud to once again recognize the remarkable leaders on this year’s Women of the Channel list. Their influence, confidence, and diligence continue to accelerate channel success significantly,” said Blaine Raddon, CEO of The Channel Company. “Their accomplishments will inspire others, and we look forward to witnessing their future contributions to the channel.”
CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/WOTC.
ZAG Technical Services, Inc. (ZAG), is an award-winning IT consulting firm and managed services provider (MSP) specializing in network infrastructure, security, disaster recovery, virtualization, cloud computing services, and remote access. ZAG enables clients to succeed with digital transformation solutions by delivering even greater value in IT assessments, consulting, managed services, and support. Headquartered in San Jose, Calif., and with offices in Salinas, Calif., Meridian, Idaho, ZAG is the premier provider of information technology for Western agribusinesses.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. Follow The Channel Company: Twitter, LinkedIn, and Facebook.
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