What is Systems Management?

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System Management is a broad term that includes customer support services, cloud solutions, storage management, hardware and software maintenance, network security, user monitoring, and disaster recovery. It is the day-to-day management, maintenance and support of your company’s infrastructure and is a critical component for a smooth and secure operation.

System components are often pieced together through acquisitions and products may have limited integration capabilities. Servers, platforms, and applications require increased management resources as they age. Legacy systems can result in data duplication and inconsistencies.  Hardware and software upgrades and deployments, system migrations, compliance enforcement, patching, and administrator training all tax resources, time and money.

Technology is rapidly changing and keeping up with the complexity of new tools and integration challenges as well as day-to-day operations can send system infrastructure spending out of control and create a drag on resources.To compound the challenges, decreasing budgets are forcing IT departments to do more with less while the cost of systems management continues to rise. 

Systems Monitoring

At ZAG Technical Services, we employ our team of certified vendor integration experts to manage your networks and deploy best-of-breed solutions based on your company needs. Our process is always customized and our tools and expertise in system management will simplify transition, automate system set-up and maintenance, and deliver detailed technical or executive level business reports as required by your defined needs.

ZAG Systems Management solutions can provide the resources to help companies solve their most pressing business and technology challenges. 

This can include:

  • Monitoring and management of network, servers, printers, and storage devices
  • Managing cloud and virtualizations services  
  • Monitoring client devices including mobile devices and inherent security risks
  • Notification of systems and network events such as potential failures, capacity issues and areas of weakness
  • Hardware asset inventory, firmware, operating systems and configuration management
  • Software management, upgrades and licensing