The ZAG Technical Advisor

July 8,  2005                                                                                                            Volume 1, Number 7

In This Issue

 

·  Think inside the box

·  SBS Winner

·  New ZAG Website

Relevant Links

Contact Us

 

Technology Report:

Thinking Inside the Box

 

Everyone is familiar with the constant refrain of being told to “Think Outside the Box.” And, while this has led to many great inventions over the course of American History, I’d like to recommend one place where this type of thinking should be stayed away from: your network.

 

ZAG continuously comes into new environments where IT administrators or contractors had ultimately done disservice to the networks they support by Thinking Outside the Box. Quite often, the administrators or consultants may Think Outside the Box as a way to cut corners or make due. These one off solutions are generally not sustainable and over time, lead to major heart ache within the organization.

 

Other times, these creative solutions may mask a lack of fundamental understanding of the true nature of a product and how it was meant to be implemented.

 

ZAG recommends wherever possible that its customers go with implementations that are tried, tested and well within the boxed definition of the product. This thinking, while not necessarily exciting, leads to very stable and reliable networks.

 

There are many forms that Thinking Inside the Box can take. Sometimes, it is as simple as installing software in the manner that the manufacturer designed it. Other times, it may be doing extensive research to determine what the best practices for a given implementation are. These best practices are tried and tested by manufactures and other engineers and have been borne out over time in real life experiences.

 

Another way of Thinking Inside the Box includes going with tried and tested products, rather than the flavor of the day. That’s why when you look at ZAG’s Partners page on our web site; you’ll only see companies that have proven themselves in the real world over an extended period of time. Companies like Microsoft, Citrix, HP, Veritas and the rest are companies that ZAG can safely recommend to meet your needs.

 

This philosophy is especially relevant in the technology arena, where new ideas and services come out every day. The vast majority of these ideas do not stick. In fact, many times even if the company has a great idea, the implementation is often less than successful. ZAG has found that these ideas are often ultimately rolled up into the offerings of the more mainstream companies where they can be properly implemented.

 

We also believe that administrators should serve as advocates for the networks they serve, and should therefore be apolitical. We shouldn’t fight the good fight because we do or don’t like the leader of a software or hardware company. Rather, we should always focus on fighting the correct battle. The correct battle for ZAG is ensuring that our customer’s networks meet their business needs in a stable and secure manner.

 

Ultimately, we’ve found that keeping our thinking inside the box leaves customers with robust networks that allow them to concentrate on what they should be focusing on: their business.

 

SBS Winner Announced

 

ZAG Technical Services, Inc. would like to congratulate PanAmerican Broadcasting as the winner of the Microsoft Small Business Suite 2003 drawing. This drawing was conducted at the conclusion of the highly successful ZAG/Microsoft Van Across America. The Van Across America is a traveling show that allows Microsoft to demonstrate many of its outstanding offerings available today. Look for another opportunity in the future to see more of what Microsoft has to offer.

 

New ZAG Web Site

 

ZAG Technical Services, Inc. is pleased to announce that it has redesigned its website. It is felt that this web site more accurately demonstrates the focus of our business; which is to help customers meet their business needs. Please take a look at http://www.zagtech.com and let us know what you think.

 

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