our Solutions

Managed Services

Managed Services, Help Desk, Customer Support Center

Not a day passes that the world of IT doesn't grow more complex. And with more systems in the fold, but without matching corporate investment, IT sometimes faces the brunt of it all.

ZAG's Managed Services enables you to place resource-intensive IT operations under the management of experienced specialists so you can optimize existing resources and focus on strategic IT projects. Delivered under strict Service Level Agreements (SLAs), Managed Services can help businesses manage their IT environment or complement their internal team by taking on the difficult and time consuming tasks like "putting out fires" or tending to standard support desk items.

Leverage real-time threat monitoring, analysis, and remediation guidance to minimize risk and impact. Reduce IT headcount, and focus them on higher priority IT initiatives. Improve operational efficiency while reducing costs to your department.

ZAG can help customize a solution for every company's IT needs with a Silicon Valley based help desk, extended hours of operation and a first call resolution standard.

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